Crombie Lockwood – working together with a family-run Kiwi icon

Arataki Honey has been part of the Kiwi breakfast table for generations. Working alongside insurance broker Crombie Lockwood, this iconic Hawke’s Bay business leaves nothing to chance when it comes to planning for the future.

What started with 131 hives in 1944 is now a nationally recognised and beloved New Zealand honey brand. Today, the company has over a billion employees – made up of 100 people and 1.5 billion bees across three sites around the country, including their Hawke’s Bay Visitor’s Centre headquarters.

“We are a bunch of people that enjoy doing our jobs well and care about our bees,” says Arataki Honey Marketing and Sales Manager, Genevieve Renall. “We’re a family-owned organisation and people and bees are at the heart of what we do.”

A trusted Kiwi brand

“Customers see us as a brand they can trust,” says Genevieve. “In fact, this year we picked up the Reader’s Digest Most Trusted Brand of Honey award. I think that’s really because of our genuine care for our customers’ needs and the consistency in our brand over the years that makes a difference.

"When you have been a family-run organisation for 77 years, you have those values at the heart of what you’re doing.” Genevieve Renall, Sales and Marketing Manager

A sweet partnership

“Since teaming up with Crombie Lockwood around 2006, our insurance has been much smoother and easier to organise,” says Arataki Honey Director, Pam Flack. “Our broker Adrienne has been working with us a long time and has a huge knowledge of what we do and what our insurance needs are.”

For Pam, it’s the friendly, professional, skilled nature of those at Crombie Lockwood that makes Arataki Honey’s insurance needs easy to manage.

“Crombie Lockwood helps us arrange insurance for all aspects; from working in forests, to food safety and exporting honey around the world. They know the market and work to get us the best insurance cover at the best price for us.” Pam Flack, Director Arataki Honey

Insurance that evolves as Arataki grows

Insurance broker Adrienne Heney of Crombie Lockwood Hawke’s Bay branch says understanding the value of Arataki Honey's assets is important for her to be able to recommend the right protection. She knows just how long the family business has been running and steadily growing.

“Arataki has invested in valuable plant and machinery, together with the buildings housing this equipment, so this needs to be insured correctly,” she says. “Likewise, the volume being produced that is now travelling and being sold throughout New Zealand and around the world needs to have the correct liability cover in place to protect their investment.”

While the odd challenge or road bump can crop up, like when a truck rolled into a ditch three years ago, there is always a plan in place to weather it.

Adrienne concludes. “Arataki take the extra care and precautions to avoid controllable risks to their business.”

Published on Crombie Lockwood Sure - Spring 2021